Casegoods Warranty

LAXseries warrants its wood products against defects in manufacturing and workmanship for a period of one (1) year from date of purchase, provided the product was used under normal conditions and was used for the purposes for which it was designed. Warranty does not include wear and tear. In case of a damage or defect due to manufacturing, we will replace the item at no charge. It is required that LAXseries receives digital images of manufacturing damages before replacement shipments will be processed.

For clarification purposes only, the term “wood products” refers specifically to LAXseries Case Goods products (including, without limitation, beds and dining room chairs) and has no implication, directly or indirectly, to any LAXseries products. LAXseries Case Goods products are those products listed and displayed exclusively in the LAXseries Case Goods products catalog, in printed form or as displayed on the LAXseries internet web page.
The warranty is to the initial purchaser and is valid while they own the merchandise. No other warranty, including warranty of merchantability and fitness, for any particular purpose will be made by LAXseries either expressed or implied. LAXseries will not be liable for incidental or consequential damages arising from any product defect.

Once you have notified LAXseries of a problem with the goods, we will replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid for the goods in question. LAXseries will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods. LAXseries shall have no liability to pay any money to you by way of compensation other than any refund made under these conditions.

Upholstery Warranty

Customer Limited Upholstery Warranty – Limited Warranties are non-transferable.

Frames – 5 Year Limited Warranty

Limited Lifetime Warranty applies to all frames and springs used in upholstered furniture. MASH Studios Inc warrants these components to you, the original retail purchaser, to be free from material manufacturing defects. This limited lifetime warranty applies to (5) years from the date of original purchase of the product as long as the product remains upholstered in the original fabric and is used under normal wear in normal conditions. Re-covering the frame voids all warranties because in re-covering, some or all components may be changed. MASH Studios Inc will pay, within the (5) years from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts. After one year from the date of purchase, the frame warranty covers replacement parts only and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

Cushioning – 1 Year Limited Warranty

All seat cushion cores will soften with normal use and will conform to the shape of the user. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Within one year from the date of purchase, MASH Studios Inc will replace, for the original retail purchaser only, a cushion core that has material manufacturing defects. Re-stuffing and/or changing the cushion fill due to the customer’s personal preference can be completed, but for an additional fee, which is to be paid by the customer. MASH Studios Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts. Consumer will be responsible for packing and all shipping and transportation costs.

Upholstery Fabric – 1 Year Limited Warranty

MASH Studios Inc warrants to you, the original retail purchaser, for a period of (1) year from the date of purchase all upholstered fabrics against seam slippage, fraying, and dye transfers. MASH Studios Inc does not guarantee and will not assume responsibility for color fastness or the wearing qualities of any fabric. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. This warranty also does not cover protective finishes, velvets, velvet types, and Orlon, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. Leathers may have natural markings, scars and color variations which is found in the nature of the material and is not considered a “defect.” Improper cleaning voids any warranty. Fabric manufacturers will not honor warranties if evidence that a pet is exposed to the furniture, therefore voiding our fabric warranty. MASH Studios Inc will pay, within (1) year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts. Consumer will be responsible for packing and all shipping and transportation costs.